TJ Renewables LTD Privacy Policy

TJ Renewables LTD Privacy Policy

Our contact details 

Name: TJ Renewables 

Address: 55 Henley Dene, Northfleet, Gravesend, Kent DA11 8SY

Phone Number: 07718820003

E-mail:hello@tjrenewables.co.uk 

The type of personal information we collect 

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· To initiate contact about product/ services provided

· Maintain and facilitate communication for ongoing services provided by us

We may share this information with 

· The DNO for your area 

· 3rdparty contractors such as Roofing/ scaffolding companies

· Manufactures of products installed at your address

· Accrediting and governing bodies such as MCS 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@tjrenewables.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

We keep Contact and address information of clients for a reasonable period of time. We will then dispose your information by deleting them from our internal database

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@tjrenewables.co.uk or 07718820003 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@tjrenewables.co.uk 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk